There's an Issue with an Instagram Feed on Your Website

An Instagram feed on your website is currently unable to connect to Instagram to retrieve new posts. Don't worry, your feed is still being displayed using a cached version, but it is no longer able to show new posts. This issue is caused by a problem with your Instagram account connecting to the Instagram API.

Important: Instagram has updated its API, and the "Basic" account connection will stop working starting December 2024. Please update your plugin and re-connect your "Basic" accounts using the new Business Basic connection type.

Here are some step-by-step instructions that may help you:

  1. Log into the admin panel of your WordPress website, and in the lefthand column click "Instagram".

  1. Next, click on "Settings".

  1. Scroll down this page.

  1. Click "Reconnect".

  1. Select "Business".

Then complete the connection with Facebook.

If you have any questions or concerns, please reach out to support@wplifeline.com, and we'll do what we can to support you with this change.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.